Privacy Policy

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Therapyapphome.com and TherapyApp Privacy Policy

Effective as of August 1, 2019

 

This Privacy Policy is designed to help you understand how TherapyApp, LLC  (“TherapyApp”, “we”, “us” or “our”) collects, uses and shares personal information collected through this website and the TherapyApp App (the “App”) that you have downloaded. We value your privacy, and we will not share your personal information with third parties except as described in this Privacy Policy without your consent.

 

By using THIS website or APP, you agree to be bound by this Privacy Policy. If you do not agree with any of the terms of the Privacy Policy, please do not use THIS website OR APP OR PROVIDE US WITH YOUR INFORMATION.

 

What this Privacy Policy Covers

 

This Privacy Policy applies to our collection, use and sharing of your personal information (a) when you visit our website at www.therapyapphome.com (the “Site”), or (b) use the App.

 

This Privacy Policy applies only to information gathered on and through the Site or App and does not apply to any other information or websites not owned or operated by us or information collected by us by other means.

 

Personal Information We Collect

 

Information You Give Us.  Personal information you may provide through the Site or App or otherwise communicate to us includes:

 

  • Contact information. We collect information about you when you provide contact information to us via email, mail, or through the Site, including as a result of creating an account. This information may include your first and last name, email address, mailing address, phone number, and credit card information.
  • Sensitive personal information. We collect information that may be considered sensitive, such as personal health information, your race, gender, and social security number, through our Site and App.
  • Feedback and correspondence. We may collect information about you when you request information, respond to surveys, or otherwise correspond with us.
  • Other information. We may collect other information from you that is not specifically listed here. We may use such information in accordance with this Privacy Policy.

 

Information We Get From Others

 

Information Automatically Collected.  Our servers and third party service providers may automatically record certain information about how you use the Site, such as your Internet Protocol (IP) address, device and browser type, operating system, DNS, the pages or features of the Site that you browsed and the time spent on those pages or features, the frequency with which you use the Site, the links that you click on or use, and other statistics.  We collect this information in server logs and by using cookies and similar tracking technologies. See our Cookie Policy below for more information.

 

Statistical Analyses. We use Google Analytics to help us gather statistical information about the visitors to our Site and how they use the Site on an anonymous, aggregate basis.  However, we will not associate this data with your personally identifiable data unless required to do so to cooperate with law enforcement activity or other governmental request or to comply with law.  We may use this information to gain a better understanding of the users of our Site, to improve our Site, and to improve our services.  Depending on the type of browser and device that you use, you may have the ability to control the type of information that Google Analytics use. To understand how Google Analytics collects and processes data, please visit www.google.com/policies/privacy/partners/.  We reserve the right to license or sell aggregate, de-identified information about the visitors to our Site, but this information will not contain your personal information or otherwise be individually identifiable.

 

Sensitive Personal Information.  We may collect some sensitive personal information (e.g., health information, social security numbers, information related to racial or ethnic origin, and gender) through the Site or App as a result of our account creation process or in the course of providing the services. In collecting this sensitive personal information, TherapyApp respects individual privacy, protects against unauthorized access to or use of information, and complies fully with all laws and government regulations in the collection, use, storage, display, distribution and disposal of such information. Authorized uses of sensitive information within TherapyApp are limited to uses which are necessary to: a) meet our legal and regulatory requirements; b) facilitate access to services, transactions, facilities and information; or c) otherwise support efficient academic and administrative processes.  For more information on your rights related to the health information we collect that is subject to HIPAA, and our uses of that information, please view our policy  .

 

How We Use Your Personal Information

 

We use your personal information for the following purposes and as otherwise described to you in this Privacy Policy or at the time of collection:

 

To Provide the Site and App and Communicate With You. We use your personal information:

 

  • to provide, maintain and improve the Site and App;
  • to process account creation that you submit through the Site;
  • to respond to your requests, questions, comments, and feedback; and
  • to perform website analytics and database management services.

 

To Send You Communications. We may send you newsletters or other communications, but you may opt out of receiving them as described in the Your Choices section below.

 

To Advertise To You.  To our health care provider users, we may use your personal information to manage and serve ads in the Site or on third party sites and to tailor ads to your interests and browsing history. In addition to the cookies utilized by us on this Site, TherapyApp may allow trusted third parties to place advertisements for our services on sites and applications operated by others. These third parties may use cookies and web beacons to measure the effectiveness of our ads and to determine the display of content and advertising to you based on your interests both on our Site and other sites and applications that you may visit (see our Cookie Policy below).  To support this interest-based advertising solution, we and the companies we have contracted with may use anonymous information about your visits to our and other websites and applications. The information collected and used by this process is always anonymous and does not enable any third party to identify you individually.  You can learn more about interest-based advertising and opt out of such advertising from certain companies at aboutads.info.

 

For Compliance, Fraud Prevention and Safety.  We may use your personal information as we believe appropriate to: (a) investigate or prevent violation of the law or your agreements with us; (b) protect our, your or others’ rights, privacy, safety or property (including by prosecuting and defending legal claims); (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity; (d) comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; and (e) where permitted by law in connection with a legal investigation. For example, we may share information with law enforcement to reduce the risk of fraud or if someone uses or attempts to use our site for illegal reasons.

 

With Your Consent.  In some cases we may ask for your consent to collect, use or share your personal information.

 

How We Share your Personal Information

 

We may use third parties to help us design and operate the Site and App, provide services to support the Site or App, process your information, and provide promotional and marketing activities on our behalf. For example, we may hire a company to run certain website applications, help us analyze our data, process your credit card information, or send information on our behalf about services in which you may be interested.  Unless otherwise indicated at the time we collect your information, if we allow third parties to access the personal information we collect, we will have contractual provisions or other appropriate protections in place to ensure such access is for limited purposes and in compliance with this Privacy Policy.

 

We do not share your personal information with third parties without your consent, except in the following circumstances:

 

Health care providers.  We will share your personal information with your health care providers, for use consistent with this Privacy Policy.

 

Service Providers. We may share your personal information with third party companies and individuals as needed for them to provide us with services that help us with our business activities and to promote our services to you. A list of our current service providers is available upon request.

 

Business Partners.  We may share your personal information with our business partners who offer a service to you jointly with us. A list of our current business partners that have access to certain personal information we collect is available upon request.

 

Security, Compliance, Fraud Prevention, Safety; Compliance with Law. We may disclose your personal information as we believe appropriate to government or law enforcement officials or private parties for the purposes described above under the following sections: For compliance, fraud prevention and safety and for compliance with law.

 

Business Transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy.

 

Your Choices

 

Opt Out of Marketing Communications. You may opt out of marketing-related emails by changing the communication preferences in your account settings or by following the opt-out prompt in the email.  To opt out of other forms of marketing communications, please contact us using the contact information provided at the end of this Policy.

 

Consequences of Not Providing Personal Information. You are not required to provide all personal information identified in this Privacy Policy to use our Site or to interact with us offline, but certain functionality will not be available if you do not provide personal information. For example, if you do not provide personal information, we may not be able to respond to your request, perform a transaction with you, or provide you with marketing that we believe you would find valuable.

 

Cookie Policy

 

What are Cookies?  Cookies are small data files that are placed on your computer or mobile device when you visit a website.   Cookies set by the website are called “first party cookies”. Cookies set by parties other than the website are called “third party cookies”.  Third party cookies enable third party features or functionality, such as advertising or website analytics, to be provided on or through the website. The parties that set these third party cookies can recognize your computer or device both when it visits the website in question and also when it visits certain other websites and/or mobile apps.

 

What Cookies and Other Tracking Technologies does TherapyApp Use?  We use several different kinds of cookies on this Site, including strictly necessary cookies, which are cookies that are necessary for the Site to function and cannot be switched off in our systems; performance cookies, which allow us to count visits and traffic sources so we can measure and improve the performance of our Site; and functional cookies, which enable the Site to provide enhanced functionality and personalization.   Specifically, the cookies we use are:

 

Name Domain Category
     
     
     
     
     
 

 

Cookies are not the only way to track visitors to a website. We may use similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Sites.  These technologies often depend on cookies to function properly, and so disabling cookies may impair their functioning.

 

If you sign up to receive our e-mails, we will also use cookies in conjunction with these emails. When your browser downloads any graphic content in the e-mail, we will also place a cookie on your computer that will tell us if you come to our website at a later date.

 

Third-Party Cookies.  In addition to our own cookies, we collaborate with various third-party service providers who also use cookies to help us optimize our website and understand more about the visitors to our website.  For example, we use Google Analytics to provide us with demographic information about our visitors and to help us analyze how people use our website. To learn more about how Google uses cookies, please click the link above or visit its website to view their privacy policies.

 

How Can You Disable Cookies and Other Tracking Technology?  Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings.  Many browsers accept cookies by default until you change your settings.  For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.

Some Internet browsers also may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

 

Other Important Privacy Information

 

Third Party Sites and Services. The Site or App may contain links to other websites and services operated by third parties.  These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third party websites, applications or services, and we are not responsible for their actions. Other websites and services follow different rules regarding their collection, use and sharing of your personal information. We encourage you to read their privacy policies to learn more.

 

Security.  The security of your personal information is important to us.  We take a number of organizational, technical and physical measures that are designed to protect the personal information we collect.  However, security risk is inherent in all internet and information technologies and we cannot guarantee the absolute security of your personal information.

 

Verifying, Changing, and Deleting Your Information. If you have registered for an account through our Site or App, you can access, review and manage many changes yourself via your account, including updating your profile information and changing your communication preferences.  If  the information you are seeking is not available within your account, you can contact us as detailed below and ask us to change, update or fix your information in certain cases, particularly if it is inaccurate. You can also request that we erase or delete all or some of your personal information or otherwise object to, limit, or restrict the use of such information (if we have no legal right or legitimate business interest in retaining such information).

 

Children.

The Site and App are not intended for use by anyone under the age of 18, nor do we knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, you should not attempt to use the Site or send any information about yourself to us.

 

Changes to this Privacy Policy.  We reserve the right to modify this Privacy Policy at any time. If we make changes to this Privacy Policy we will post them on the Site and in the App and indicate the effective date of the change.  If we make material changes to this Privacy Policy we will notify you by email or through the Site.

 

How to Contact Us

 

TherapyApp, LLC

1651 W Centre Ave, Suite 209

Portage, MI 49024

United States of America

Email: info@therapyapphome.com

Phone: 269.443.0099